Physician discomfort with end-of-life conversations has resulted in an epidemic of unwanted care that costs payors and health systems over $100 billion annually in avoidable health costs. Currently, most providers avoid these conversations—also called advance care planning (ACP)—until a patient gets critically ill, resulting in poor patient and family satisfaction, unwanted healthcare utilization, and uncontrolled costs at the end-of-life. Current approaches focus on the completion of legal forms like advance directives, labor-intensive consultations, or expensive sessions with Estate Planning Attorneys...read more