BirchAI reduces average handle time in call centers by up to 35%. The technology automates complex after-call-work using its state-of-the-art artificial intelligence (AI) for healthcare, insurance, banking and other markets. BirchAI’s technology is built in-house by world-class experts in the next generation of transformer-based natural language processing. The proprietary pipeline is tuned to the language and processes of your organization with consistent quality that is better than human.