Adrienne Boissy, MD, MA, is a Staff Neurologist and former Chief Experience Officer at the Cleveland Clinic and Chief Medical Officer of Qualtrics. In this latter role, she shapes the strategic direction of patient and employee experience in the healthcare and other industries, including technology design, research, consulting, and innovation in experience management. She is also a practicing staff neurologist at the Cleveland Clinic Mellen Center for Multiple Sclerosis. During her tenure as CXO, Dr. Boissy led strategic, global initiatives to improve every aspect of a patient’s encounter with healthcar...read more