James Merlino, MD, is the Executive Vice President and Chief Innovation Officer at The Joint Commission. In this role, Dr. Merlino focuses on the transformation of The Joint Commission’s services utilizing data and innovation to advance health care safety and quality worldwide. Previously, he served as the Chief Clinical Transformation Officer at Cleveland Clinic overseeing enterprise strategy, business development, safety, quality, experience, and continuous organizational improvement. Earlier, he also served as Chief Experience Officer and Associate Chief of Staff at Cleveland Clinic, vice-chair of th...read more