AI is rapidly reshaping how health plans approach member engagement, enabling greater scale, speed, and personalization. Today, organizations are seeing real value in expanding outreach and improving efficiency, while still relying on human connection to build trust and navigate complex needs, especially for members who are harder to reach. Looking ahead, the challenge is defining how far AI can go and where human support will remain essential. This discussion will explore what is working today, where AI is gaining ground, and how the balance between automation and human-led engagement may evolve.
This intimate, curated dinner is hosted in partnership with 86Borders. Bringing together a select group of healthcare leaders and innovators, the evening is designed to encourage open conversation, shared insights, and authentic connection in a relaxed, elegant setting. Expect a highly curated guest list, engaging discussion, and a dining experience that reflects the same level of intention as the community behind it.
