Masterclass: User Centered AI Experience Design

As artificial intelligence becomes increasingly integrated into healthcare applications, the challenge extends beyond technical capabilities to creating user experiences that are intuitive, trustworthy, and genuinely supportive of clinical workflows. User-centered AI design requires understanding how healthcare professionals and patients interact with intelligent systems while ensuring these interactions enhance rather than complicate care delivery.

This discussion will explore the principles and practices of designing AI-powered healthcare experiences that prioritize user needs, build appropriate trust, and seamlessly integrate into existing workflows. We'll examine how successful organizations are balancing AI sophistication with usability, transparency, and clinical safety while creating experiences that drive meaningful adoption and sustained value.

Join us to discuss:

• How are leading organizations applying user-centered design principles to create AI experiences that genuinely enhance healthcare workflows and decision-making?

• What approaches to AI transparency and explainability are proving most effective at building user trust while maintaining clinical utility?

• How can healthcare AI systems be designed to evolve and improve through user feedback while maintaining safety and regulatory compliance?