AI @ HLTH: Turning Automation Into Better Care Experiences

In this episode, host Sandy Vance chats with Natalie Ngo, from EliseAI, for a friendly, insightful conversation about how AI is transforming the way healthcare organizations communicate and operate. 

EliseAI provides automation tools designed to streamline everyday interactions, reduce administrative burden, and help staff focus on what matters most. Together, Sandy and Natalie explore how EliseAI can empower healthcare teams to do more with greater efficiency.

In this episode, they talk about:

• How and where EliseAI got started

• The value that AI will bring to your company

• How EliseAI is supporting healthcare organizations

• What the implementation process will look like 

• The response of the clinical staff at the providers

• AI can scale to fit any size practice

• Future main case uses

A Little About Natalie:

Natalie Ngo is a Strategy and Operations leader focused on healthcare at EliseAI, where she helps organizations use AI to streamline communication and operate more efficiently. Based in New York, Natalie brings a background in strategy, operations, and analytics, with previous experience at EliseAI and Point72. She holds an Honors Business Administration degree from the Ivey Business School at Western University and is passionate about using technology to support care teams and improve day-to-day workflows in healthcare.