31 May 2022

Solutions S1 Ep4: Innovation in Simplification - featuring Michael Clark of DeliverHealth

How does DeliverHealth put Simple into Action? In this episode, Michael Clark, CEO at DeliverHealth, talks about why and how the complexities of healthcare need to be simplified in order to improve outcomes in health, reduce health system costs, and enrich provider and patient experiences. He explains how DeliverHealth helps health systems and hospitals fully harness the investments they have already made in people and technology. 


Michael talks about the future of home health, digitalization, and electronic health records as important features key to the development of better access and patient journeys in healthcare. He also discusses challenges that artificial intelligence and machine learning present in the healthcare environment, as well as a possible way to overcome them. 


Tune in to this episode to listen about how simplification in healthcare is innovation!


About Michael Clark:


Michael Clark is committed to building organizations that simplify healthcare complexities and put the patient and provider first. As CEO of DeliverHealth, he guides a team of healthcare experts in clearing the way for essential, resilient connections among providers, clinicians, and patients.


For more than 25 years, Michael’s “patient and provider first” mindset has helped healthcare organizations thrive. He has spent the majority of his career working with healthcare startups, PE-backed midsize, and mid-cap public companies where he has focused on boosting physician satisfaction, reducing health systems costs, and improving security.


Prior to leading the spin-out of the HIM and EHR service businesses from Nuance Healthcare and founding DeliverHealth, Michael served as General Manager, Provider Solutions, at Nuance. While there he led the division’s aggressive growth of its flagship, Dragon Medical One, which is now used by hundreds of thousands of physicians, and an expansion in Europe and the Asia-Pacific region, ultimately helping the company earn the 2020 #1 KLAS ranking for Dragon Medical One.


Source


Things You’ll Learn:


  • EHR services are the second-biggest investments health systems make, after the people that provide the care.
  • Asynchronous omnichannel communications is prevalent in other industries and could greatly benefit healthcare processes.
  • Digital solutions such as virtual intake forms and language interpretation services can broaden health equity and access.
  • Purpose-built A.I. tools can be improved with a human in the loop to learn from and get more complete solutions for their users.
  • Innovation happens not only in the development of technology but also in the people and the processes as well.


Resources:


  • Follow and connect with Michael Clark on LinkedIn
  • Follow DeliverHealth on LinkedIn 
  • Discover more about DeliverHealth on their Website
  • Connect with Michael Clark at [email protected]
  • Text Michael Clark at 6786441188

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