From Bottlenecks to Scale: Rethinking Clinical Capacity in the Digital Era

Healthcare systems are facing a growing mismatch between rising demand and constrained clinical capacity. While digital tools and AI promise to expand access and improve efficiency, many organizations are still grappling with how to redesign care delivery in a way that is both scalable and sustainable. The challenge is no longer just adopting new technologies — it is fundamentally rethinking how clinical capacity is built, deployed, and managed.

As workforce shortages persist and care models evolve, new approaches are emerging that combine technology, distributed clinical teams, and alternative delivery models to address bottlenecks across the system. Yet scaling these models introduces new complexities around governance, quality, accountability, and integration with existing workflows.

This roundtable explores how leading organizations are moving beyond incremental efficiency gains to redesign clinical capacity for the digital era. Participants will examine what it takes to scale care without compromising clinical standards, and how technology-enabled models can unlock new pathways to access while maintaining trust and oversight.

Join us to discuss:

• How are health systems redefining clinical capacity in response to workforce constraints and rising demand?
• What models are successfully scaling access while maintaining quality, governance, and accountability?
• Where are the biggest barriers to integrating technology-enabled care models into existing systems and workflows?