How has patient centricity evolved during the pandemic?

Healthcare has been on a path to being less paternalistic and more collaborative, especially as it involves patients. But how has patient centered care and patient engagement evolved during the pandemic? A recent survey of Chief Information Officers shows that more than 50% believe that patient engagement technology is a top priority for them. But beyond technology, what do patients want? This panel will bring together patients, payers, providers and others to discuss what the future of patient centricity is.

Speakers:

Luther T. Clark MD, FACC, FACP, Deputy Chief Patient Officer and Global Director, Scientific Medical and Patient Perspective in the Office of the Chief Patient Officer (OCPO), Merck

Olaseni A. Bello, Jr., JD, MBA, Co-Founder, CarpeMed 

Casey Willis-Abner, Chief Human Resources Officer, Press Ganey

Christina Speck, Managing Director, Employer Strategy & Product, Blue Cross & Blue Shield of Rhode Island

Moderator:

Jay Bhatt, DO, MPH, MPA, FACP, Chief Clinical Product Officer and Medical Director, Medical Home Network