Healthcare organizations using Salesforce see a 35% increase in agent productivity on average, while those implementing conversational AI reduce operations costs by 25-35%. Join us to hear how health systems are integrating conversational AI into their CRMs to transform their contact centers into value generators.
• Dipul Patadia, Global Lead - Health System Strategy and Innovation, Salesforce
• Lara Richardson Director, Digital Services | CRM Intermountain Health
