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19 - 22 Oct 2025 | Las Vegas

KLAS Bridging the Divide: Payer Intelligence and Collaborations that Speed Care

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About this Session:

In partnership with KLAS Research This program distills payer insights and perspectives on AI, why value-based care momentum is real, where trust still breaks down, and how regulatory readiness is reshaping priorities. We’ll spotlight “Points of Light” collaborations with hard outcomes, where payers, providers, and technology partners unpack playbooks for scaling these wins to reduce friction and accelerate care. Attendees leave with replicable steps and metrics to build trust and deliver measurable ROI in their own market. 10:30am - 10:35am: Welcome & Intro Speakers: Mac Boyter, VP, Payer/Provider Collaborative KLAS Research Aurene Wilford, K2 Collaborative Insights Director, KLAS Research 10:35am - 10:55am: 2025 Healthcare Payer & Provider IT Trends and Priorities Speaker: Jenn Hickenlooper, Senior Insights Director, KLAS Research 10:55am - 11:15am: Using Epic Payer Platform to Reduce Errors & Manual Data Entry During Patient Registration Speakers: D. Scott Phillips, Vice President, Texas Health Connect​, Texas Health Jim McDermott, VP R&D - Health Plan Products, Epic David Lee, Principal, Leavitt Partners 11:20am - 11:35am: Removing Inefficiencies During Prior Authorization Using an AI-Enabled Clinical Reasoning Engine Speakers: Rahul Singal, MD, Chief Medical Officer, HealthHelp George Gjermano, Chief Strategy and Product Officer, WNS Mustafa Sultan, MD, Clinical AI, Anterior 11:40am - 11:55am: Care Unleashed: Effortless Prior Authorizations Speakers: Shana Tate, Chief Revenue Officer, Ballad Health Stacie Sutter, AVP, Payer Strategy, Ensemble 11:55am - 12:00pm: Closing Remarks Speaker: Mac Boyter, VP, Payer/Provider Collaborative KLAS Research