The Critical Role of AI in Primary Care Transformation

Primary care is under enormous pressure — from physician burnout to patient access challenges. 100,000 Americans have no or inadequate access to primary care, and the U.S. faces a projected shortage of 90,000 primary care physicians over the next decade. Ochsner Health is a leader in innovation and primary care delivery models, exploring how AI-powered ecosystems can scale the capacity and impact of every provider. This session will explore how Ochsner Health plans to leverage Agentic AI platform strategies to enable primary care teams to scale the management of preventive care and chronic care; all with an eye toward improving patient access, clinical outcomes, and provider satisfaction. The vision: a scalable, patient-centered model of primary care services that restores time, expands access, and transforms how their health system delivers care at scale. Key Takeaways: • Understand the dynamics that have put such enormous pressure on primary care and necessitated an urgent transformation • Learn strategies for building physician and care team trust in AI solutions • Develop a vision for what an AI-enabled primary care model of the future might look like