AI is a key lever to simplify healthcare experience, enhance the human touch and address the affordability, access and quality challenges. AI is getting better very rapidly, and while we know a lot about how AI will change health care, there is a lot more we simply don’t know. The AI uncertainties coupled with policy and regulation changes and the fragmentation in the industry makes it difficult to predict the future. “Incurgents” are incumbent companies that are willing and capable of disrupting themselves to become agile insurgents capable of navigating an uncertain future. These companies will play a key role in realizing the promise of a reimagined health care, in close partnership with the public sector, and other like-minded big and emerging players in the industry. So how is CVS Health acting as an ‘incurgent’ to build trust, improve health and simplify care? Hear right from their top leaders to find out.