Icing the Patient Experience Cake with Automation

A positive patient experience can reduce readmissions, improve outcomes, increase financial success, and even deliver newfound joy to clinicians and staff. A high-touch experience approach to care delivery is now essential for our digital-hungry world, changed further by COVID-awareness. Health organizations must embrace different engagement strategies to achieve high patient experience aims. Digitally savvy patients expect technical automation in healthcare to streamline arduous processes and deliver timely access to the care they need. This panel of innovators will explore the world of growing availability and use of digital health to engage patients and enhance the total patient experience.