They Can’t Get No Satisfaction: Rethinking Care for Disaffected Patients

Consider opportunities to enhance care delivery for the least well-served patients in the nation. From the first to the last touchpoint, our panel will break down the patient journey and provide guidance on making care more accessible and appropriate for patients disenfranchised by inequities in healthcare. Hear when to use digital or in-person interactions to engender trust, improve cultural competence, inject personalization, and drive provider accountability for equitable care delivery.