25 - 28 Feb 2024 | Los Angeles

Keep Patients First: Acquire with the Full Patient Journey in Mind

About this Session:

Patient acquisition or retention - which is the more effective focus for growing your healthcare practice? And how does it impact the patient experience when we?re stuck choosing one over the other? Join Upfront COO Carrie Kozlowski as she explores the drawbacks of traditional outreach strategies from the patient?s perspective and why a different approach (and toolset) is just the solution we?ve been searching for.   Speaker: Carrie Kozlowski, Co-Founder & COO @ Upfront Healthcare