Voice is still the highest-volume and highest-stakes channel in healthcare—and where most AI pilots fail to scale. Many agentic AI initiatives perform well in demos, but break down under real patient demand, complex workflows, and compliance requirements.
In this session, Parloa and Microsoft examine why healthcare AI efforts get stuck in pilot purgatory, and what it takes to deploy reliable, voice-first AI agents that actually reach production. We’ll cover the highest-impact patient-facing use cases, how to prioritize voice alongside digital channels, and how to manage AI agents across their full lifecycle—from simulation and governance to performance measurement and business impact.
