22 - 25 Feb 2026 | Los Angeles

The CMS Conversational AI Pledge: Real Solutions or Just Fancy Chatbots

About this Session:

Sara Zywicki, Chief Product Officer at b.well Connected Health, explores whether the CMS Conversational AI Pledge delivers transformative healthcare solutions or simply adds another fancy chatbot to the mix. Discover how conversational AI can provide real-world value—from extracting actionable insights from your medical records and understanding provider recommendations to seamlessly sharing health data with specialists for better care coordination. This session demonstrates practical use cases that prove AI can be a trusted, safe tool for empowering patients and transforming healthcare delivery.