CVS Health has announced the launch of its CVS Health Virtual Primary offering.
The move expands its mental health service through integrated virtual care teams. CVS Health Virtual Primary users can also get care from the company’s in-person care providers or other in-network providers.
It revealed the program in May 2022 to consolidate its virtual mental health and primary care services. CVS Health had then said that the platform would be available to eligible Aetna members starting Jan. 1, 2023, and for eligible CVS Caremark members during the second quarter of 2023. In August 2022, it announced that Amwell would provide its new virtual primary care offering.
Licensed therapists and psychiatrists will provide the telemental health services. Nurse practitioners and licensed clinical social workers will staff the company’s MinuteClinic urgent care services.
The service represents a reaction to and a bet on more and more people gravitating toward digital health care services.
Earlier in 2023, UnitedHealth Group expanded access to virtual mental health services and announced free access to virtual behavioural health coaching to select health insurance members.
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