11 Aug 2023

Mount Sinai to install digital AI assistant

In a collaborative effort, the Mount Sinai Health System, headquartered in New York City, has partnered with digital health firm Clearstep to incorporate novel digital and AI-driven solutions into their healthcare framework. These innovative tools are designed to aid healthcare professionals in evaluating patient conditions and effectively prioritising urgent cases.


Clearstep's comprehensive range of virtual triage solutions is geared towards offering real-time assessments, resource optimisation, and an improved patient journey. Through the implementation of these cutting-edge tools, Mount Sinai reaffirms its commitment to providing exceptional and accessible healthcare services promptly. This integration ensures that patients can effortlessly access continuous support and valuable resources, engage actively with their healthcare team, and gain a sense of empowerment in actively managing their health advancement.


The collaboration between Clearstep and Mount Sinai highlights their joint dedication to using technology for better patient outcomes, efficient resource allocation, and an enhanced healthcare experience. They are committed to continuous collaboration, sharing best practices, and using data insights to further enhance their virtual triage capabilities.


"As we continue our mission to revolutionise healthcare through technologically advanced solutions that prioritise patient well-being, it's inspiring to see enterprise health systems like Mount Sinai continue to innovate the patient and care team experience in meaningful ways." "This collaboration reaffirms our commitment to driving positive change in the healthcare industry and reinforces our belief that the technology we create positively impacts people's lives."  said Bilal Naved, Chief Product Officer and Co-founder at Clearstep.


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