Transcarent Inks Partnership with The Clinic by Cleveland Clinic

Self-insured employers who use the Transcarent health platform will now have access to virtual second opinions from The Clinic by Cleveland Clinic specialists.

The digital health company has partnered with The Clinic by Cleveland Clinic, a virtual care venture developed by the health system with telehealth giant Amwell. Transcarent members will be eligible for a review of their diagnosis or treatment plan as well as a personalized second opinion.

Through the partnership, Transcarent members will gain access to 3,500 specialists in more than 550 advanced subspecialties for expert second opinions on diagnoses and to confirm treatment plans, according to a press release. The service will be offered as a benefit and, in many cases, with no out-of-pocket costs.

Through The Clinic’s virtual medical second opinions program, a physician reviews a member’s diagnosis and treatment plan and provides a personalized second opinion. Seventy-two percent of expert opinions uncover potential diagnosis changes or treatment plan modifications. Virtual access to specialists provides members with high-value care regardless of income, ZIP code or shift schedule.

The deal marks Transcarent's second major hospital partnership to expand access to specialist care. 

The company also collaborated with Hospital for Special Surgery (HSS) to enable employees of self-insured employers and their families to have access to HSS’ orthopaedic and musculoskeletal specialists. As part of the program with HSS, Transcarent said it would handle all member referrals and help cover the cost of certain orthopaedic surgeries along with travel coordination and associated costs when necessary.

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