10 Apr 2025

Revolutionizing Rural Healthcare: Terri Couts of The Guthrie Clinic on Digital Transformation and Virtual Care

The Guthrie Clinic advances rural healthcare with digital transformation and patient-centered innovation.


In this episode, Terri Couts, Executive Vice President and Chief Digital Officer at The Guthrie Clinic, discusses how her organization is helping to drive change in healthcare delivery. She shares insights into the integrated centralized care model redesign in their pulse center, which allows for real-time patient monitoring and supports virtual nursing. Terri also emphasizes the importance of balancing innovation with sustainability, building internal capabilities, and focusing on solving real problems. Finally, she touches on the role of leadership in fostering a culture of digital transformation and the impact of AI and virtual care models in addressing workforce shortages and improving patient access.


Tune in and learn how The Guthrie Clinic is leveraging technology to meet patients where they are, close care gaps, and create seamless experiences for both patients and providers!


About Terri Couts:

Terri Couts is the Executive Vice President and Chief Digital Officer at The Guthrie Clinic, an accomplished healthcare technology leader with a passion for driving innovation and clinical care through digital transformation. Terri focuses on creating integrated, patient-centered health systems by leveraging digital health solutions, remote patient monitoring, and telemedicine, particularly in underserved rural communities. With a strategic approach to balancing innovation and sustainability, Terri is dedicated to solving real-world problems and fostering a culture where IT, clinical, and operational leaders co-own transformation initiatives.



Things You’ll Learn:

  • The Guthrie Clinic is building a connected, intelligent, and patient-centered health system through innovative care models. Their pulse center allows for real-time patient monitoring and supports virtual nursing and enhanced care transitions.

  • Balancing innovation with sustainability involves building internal capabilities and focusing on solving real problems.

  • Leadership plays a crucial role in fostering a culture of digital transformation by taking smart risks and collaborating across silos.

  • AI and virtual care models are poised to reshape healthcare by improving efficiency, addressing workforce shortages, and enhancing population health management.

  • The Guthrie Clinic focuses on internal staffing for virtual care to maintain the connection to its mission and values.


Resources:

Speaker:

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