Building a digital front door improves patient experience and convenience, while expanding access to health information and more equitable care. Enhanced access to a hospital or health system afforded by self-service digital solutions are particularly
helpful for patients who experience friction – for example, transportation challenges, difficulty in being away from work, etc. – in receiving care. While these digital interfaces are often thought of as the building blocks of the digital front door, it’s the data
powering what’s behind the door that drives either an optimized experience that drives value for patients and communities or one that falls short.
Sponsored by: Dedalus
Speaker: Vishnu Saxena, Digital General Manager, North America, Dedalus Group
Moderator: Lindsey Dunn Burgstahler, Vice President, American Hospital Association
Center for Health Innovation
