Personal Perspectives: Taking Patient Experience to New Heights

The value-based care model, with its origins dating back to the late 1960s, has faced a slow journey towards widespread adoption. Surprisingly, a 2022 survey revealed that less than half of primary care physicians had received any value-based payments, highlighting the model's lack of reach. Amidst this backdrop, the hype surrounding AI in healthcare begs the question: can it truly make healthcare more affordable and accessible, especially if we view value-based care as a mechanism to achieve this goal? Looking ahead to 2024, can we really say that the VBC experiment is working or are further tests needed to conclude the hypothesis?