
Zocdoc recently celebrated its 17th birthday—a rare milestone among digital health companies. However, it was not a straight line. The company has had many near-death experiences, almost becoming one of the 90% of health tech companies that have gone bust. Instead, founder and CEO Oliver Kharraz, MD, embraced a series of hard challenges to turn around the business, leading Zocdoc to become a profitable, high-growth company. In this executive interview, Oliver shares his approach to building a lasting health tech company and shares hard-won advice for other health tech companies who want to survive and thrive for the long run.