Fragmented care, unclear performance accountability, patient confusion, and lack of connectivity drive poor performance and solution fatigue. As primary care is evolving to care anywhere (home, virtual, clinic), patients are increasingly demanding personalized, connected care experiences that seamlessly coordinate in-person and virtual care through AI enabled integrated health platforms and engagement applications. Winners in the next era will deliver seamless ecosystems of care that integrate the end-to-end continuum of care between connected, accessible, personalized and accountable care. In conversation with Evernorth Home Based Care President, Melissa Steffan , lets hear how Evernorth care’s in home primary care model is delivering high impact and accountable care to its constituents.
• Sonal Kathuria, Managing Director, Accenture Strategy, Accenture
• Melissa Steffan, President, Home-Based Care, Evernorth
