Case Study: Generative AI: How Care Delivery Got Left Behind by Wolters Kluwer

AI has opened new opportunities for health systems, streamlining non-clinical administrative tasks, improving efficiency, and reducing operational costs. Despite these advancements, AI has yet to be fully deployed and embraced in patient care due to justifiable concerns about the accuracy and reliability of AI-generated clinical guidance, and the underlying content sets on which these AI-capabilities rely. Join Dr. Dick Taylor, Chief Clinical Informatics Officer at BJC Healthcare and Washington University in St. Louis and Dr. Sheila Bond, Director, Clinical Content Strategy at UpToDate, Physician, Infectious Disease and Internal Medicine at Brigham and Women's Hospital, and Instructor at Harvard Medical School as they discuss their work on and thoughts about overcoming these challenges and unlock the full potential of AI in care delivery. • Dr. Dick Taylor, Chief Clinical Informatics Officer at BJC Healthcare and Washington University in St. Louis • Dr. Sheila Bond, Director, Clinical Content Strategy at UpToDate, Physician, Infectious Disease and Internal Medicine at Brigham and Women's Hospital, and Instructor at Harvard Medical School