Agentic AI in action: Automating 61% of Calls to Cut Costs

Benevis, a leading dental practice management company, faced a critical challenge: high call volumes, long wait times, and rising operational costs. With over 60% of calls tied to appointment management, the opportunity for automation was clear—but success required more than just AI. In this session, learn how Benevis partnered with IntelePeer to deploy SmartAgent, an AI-powered automation solution, supported by advanced analytics and intent insights.