SoundHound AI shares a case study of how one precision medicine provider is using AI agents to handle inbound and outbound calls, supporting thousands of healthcare professionals and hundreds of sales representatives.
What if an AI agent could make outbound calls – including navigating complex phone trees, delivering natural, conversational messages, waiting on hold and even handing calls back to a human rep when they get through? This kind of technology is already here, and it can call doctors, insurers and other specialists, creating incredible new efficiencies and helping to drive revenue for healthcare organizations.
