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19 - 22 Oct 2025 | Las Vegas

Proving the Mental Health Prioritization Payoff

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Speakers:

April Koh CEO and Co-founderSpring Health
April Koh
CEO and Co-founderSpring Health
Fernando Madeira PresidentBetterHelp
Fernando Madeira
PresidentBetterHelp
Newton Cheng Former Google Director of Health+Performance-
Newton Cheng
Former Google Director of Health+Performance-

About this Session:

For years, mental health benefits were sold on good intentions and feel good messaging. But today’s business leaders are asking tougher questions and expecting real, measurable impact. As benefits budget come under greater scrutiny, mental health is no longer a a nice-to-have. It’s a business-critical investment tied to retention, productivity, and cost savings. Let’s explore what ROI in mental health really looks like–drawing on peer-reviewed research, employer data, and emerging technologies. We’ll examine outcomes that matter, like reduced turnover, lower medical spend, and improved performance, while also unpacking AI’s role in care delivery. How do we define “safe enough” when building and deploying AI solutions in mental health? Who sets the standards, and who enforces them? We’ll examine how to measure AI performance against human clinicians, define thresholds for “acceptable risk,” and explore why transparency is essential to both provider and patient confidence. From proven engagement strategies to financial frameworks, this conversation helps quantify the true value of mental health investment.