About this Session:
Healthcare has long been working through digital transformation, starting with the advent of electronic health records (EHR) over 10 years ago. Healthcare organizations today are daring to use EHRs and administrative systems as a springboard to building technical automation by way of artificial intelligence (AI), robotic process automation (RPA), bots, data-sharing, and other innovations. Such technologies address repetitive workflows, cut waste, and enhance communications by and between payers, providers, and patients. This session investigates the digital renaissance of revenue cycle management (RCM) using technology, data, and re-engineered processes to address better price transparency, reduce payment processing barriers, and deliver value to the healthcare consumer.