A Field Guide to the Human Side of Digital Innovation

Keep exploring for FREE!

Create a free account or log in to unlock content, event past recordings and more!

Speakers:

Katya Andresen Chief Digital and Analytics OfficerCigna

Katya Andresen

Chief Digital and Analytics OfficerCigna

About this Session:

Health is extremely personal, emotional, and as unique as a fingerprint. Health care, however, is known for being impersonal, fragmented, expensive, and complex; lagging far behind other industries in meeting consumer expectations. So what?s really holding health care back from transformational change? Katya Andresen will share her take, and a roadmap to achieving customer-centricity in healthcare including proven tactics such as breaking into the ?unthinking mind,? working backward from the consumer, and building diverse teams to get the best (but not easiest) answer. According to Katya, people, not technology, are the hardest part of changing the system.

Featured:

The Future of Value-Based Care: Scaling Beyond Pilots

AI in Healthcare: From Hype to Practical Impact

Featured:

The Art of the Possible: Redefining Healthcare with Agentic AI

New State Consumer Data Privacy Laws: Implications for Life Sciences and Medical Device Companies

Featured:

Real-time conversations with other healthcare innovators!

Build your network by connecting with other healthcare leaders.

Featured:

Provider Ops: The New Face of Healthtech

From AI-Wary to AI-Curious to AI-in-the-Everyday: Lessons in Change Management from Google’s Health Team

ViVE 2023

ViVE Opening Remarks

See Beyond – How Innovation Addresses the Urgent Need for Better, More Efficient Care

Don't Stop Us Now - The Intersection of Speed and Scale

Leveraging Technology to Improve the Workforce Experience while Lowering the Cost of Care

Frameworks: You Should Probably Start Now

You Don't Own Me ... or My Data

Building the Digital Transformation Plane while Flying

Make Healthcare Easy on Me

Here Comes the Prevention