25 - 28 Feb 2024 | Los Angeles

Blueprint for a Modern Patient Experience

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About this Session:

Patients sit at the center of healthcare. Engaging and empowering patients occupies an increasing amount of healthcare providers? attention. Now vertically integrated insurers are aggressively expanding into care delivery, inducing fierce competition between traditional providers and ?payviders? and squeezing provider resources. Meanwhile, the accelerating pace of technological innovation strains antiquated systems and processes, creating massive inefficiency and waste. Regulatory mandates add new expenses and further split provider attention. This visioning session explores the compelling market dynamics driving reinvention to improve the patient experience and offers startling statistics revealing the extent of the challenge. Topics will include tactics to help health systems to respond across pivotal domains: clinical, technological, consumer, regulatory and financial. Attendees will receive practical advice to enable a patient-centered healthcare experience despite looming challenges and disruptions to healthcare.