25 - 28 Feb 2024 | Los Angeles

Retail Pharmacy’s EGOT Aspirations

About this Session:

The core pharmacy experience is changing. Big retail giants are shifting from merely dispensing medications to becoming comprehensive care destinations for patients through introducing primary care, urgent care, and home health services? a real triple threat. This transformation prompts critical questions about the pharmacy model as we know it and the true role of pharmacists. While major retail pharmacies continue to make substantial investments in expanding healthcare services, they face fierce competition from budding digital health and tech challengers like Amazon, hims & hers, and MCCPD, among others. The pharmacy?s potential impact on lowering costs and improving access to care is noteworthy, but not without acknowledging the uncertainties surrounding the payoff for these efforts and the challenge of differentiation in the eyes of consumers. Despite the hurdles, retail pharmacy is clearing off space on its mantle in time for awards season!