About this Session:
Trust is a cornerstone of effective healthcare, but recent challenges have strained patient and public trust in health systems. Healthcare executives play a vital role in rebuilding this trust. Leaders from various healthcare settings will discuss strategies for transparent communication, patient engagement, and community outreach. Hear how ethical decision-making, consistent quality care, and addressing health disparities contribute to restoring trust. Learn how to foster a culture of trust and transparency within your organization, crucial for long-term patient and community relationships. Moderator Kyu Rhee, MD, MPP, President & CEO, National Association of Community Health Centers Speakers Laura Copeland, MD, MBA, FACEP, Chief Medical Information Officer, Nordic Dorothy Ho, MD, MBA, Director of Customer Experience, IMPaCT Care Theresa Meadows, RN, MS, CHCIO, FHIMSS, FACHE, SVP & Chief Information Officer, Cook's Children Healthcare System