Payer Insights: Fireside Chat: The Future of Payer Operations

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Summary outlining the key points, main topics, and outcomes from the recorded session.

Speakers:

Greg McDavitt Physician Executive & Director of HealthcareServicenow

Greg McDavitt

Physician Executive & Director of HealthcareServicenow

Pranay Gupta PartnerMcKinsey & Co

Pranay Gupta

PartnerMcKinsey & Co

About this Session:

Payers face growing pressure to achieve better outcomes, manage tighter budgets, and keep members satisfied—all while doing more with less. What’s the key to success? Innovative operational models! Hear from seasoned healthcare leaders as they discuss how payers are reducing costs, boosting efficiency and performance, and elevating the member experience. And what's at the heart of it all? Data. We will unpack how seamless data transfer is the unsung hero of patient satisfaction and engagement. This is the next generation of payer operations!

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