Every time a patient fills out the same forms or jumps between disconnected portals, it’s a reminder that friction isn’t just an inconvenience — it’s a barrier to care. In this session, explore how CVS Health is addressing this challenge by building an Open Consumer Engagement Platform designed to provide a single destination for consumers to manage their end-to-end health care journey. With the CMS Health Tech Ecosystem accelerating this mission across the industry, Tony and David will discuss how a robust and standards-based trust layer, coupled with a federated identity, is essential to unifying the entire health care experience.