Modernizing the Payment Experience to Strengthen Provider Performance

For healthcare organizations, patient payments are no longer just a back-office task, they are a critical driver of financial performance and operational efficiency. Yet many providers face challenges with outdated billing processes that slow collections, increase admin burden, and strain resources. This panel will explore how leading providers and health systems are rethinking the financial experience to reduce friction, improve cash flow, and strengthen organizational sustainability. The conversation will highlight how modern, provider-focused financial strategies can improve margins, streamline workflows, and support better care delivery and patient payment experience.