When Standards Serve the Patient

Patients experience care as a series of disconnected interactions across the healthcare system. The Patient Experience Identifier (PEI) helps align those experiences by creating a common framework across NCPDP standards. This session examines how PEI integration supports smoother medication access, clearer communication, and better continuity of care. Ultimately, the panel will focus on how standards designed with patients in mind lead to more human, trustworthy healthcare experiences.