CipherHealth, a provider of patient-centred engagement solutions, is launching a strategic initiative in collaboration with Google Cloud's Vertex AI platform. This initiative aims to revolutionise hospital operations and enhance patient care.
CipherHealth is employing AI and machine learning to develop and manage models across various healthcare applications. Google Cloud's Vertex AI is chosen as the platform for this endeavour due to its secure and interoperable data capabilities. These models are designed to work with different data types, such as natural language, voice, vision, and tabular data. The entire initiative is hosted on CipherHealth's HiTrust-certified Evolve Platform.
The objective is to accelerate issue resolution, improve patient experiences, streamline processes through automation, and enable two-way communication. The end goal is to create personalised care pathways for patients at every stage of their healthcare journey. This approach will engage, analyse, and provide timely insights to healthcare professionals while ensuring an empathetic experience for patients.
Nate Perry-Thistle, CipherHealth's Chief Product & Technology Officer, is enthusiastic about the endeavour’s potential to improve patient care and hospital operations, noting it can change the patient engagement paradigm and drive transformative growth in hospitals.
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