Cleveland Clinic and Palantir Technologies Partner to Deliver a Virtual Command Center

Palantir Technologies, a company that builds operating systems for modern enterprises, has announced a multi-year deal with Cleveland Clinic to deliver an operations "Virtual Command Center" for Cleveland Clinic.

Palantir's Virtual Command Center syncs patient flow and workforce scheduling data and brings machine learning and AI to go beyond the current moment in time. It improves patient access by enabling data-driven decision-making and resource allocation on hospital frontlines.

The present form of the Virtual Command Center at Cleveland Clinic currently helps improve care delivery across all avenues of operations, including streamlining staff allocation, wait times, hospital bed assignments, and overall utilization of critical resources. 

Some of the workflows in the Virtual Command Center include generating optimal nursing schedules that take into account staff preferences, qualifications, patient acuities, and target ratios, uncovering expected bottlenecks to prioritize discharge navigation efforts and automating schedule balancing processes, among others. 

Once completed, the Virtual Command Center will help better forecast patient admissions, discharges and transfers, and assess the availability of caregivers and hospital beds. 

Leveraging AI and machine learning capabilities, it will also deliver recommendations in real-time and will help managers better utilize hospital resources, adjust staffing levels, reduce wait times, and ultimately provide greater access for patients.

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