KeyCare, a virtual care platform built natively on the Epic electronic health record (EHR), has secured $27.4 million in new funding, bringing its total capital raised to more than $55 million. The round was led by HealthX Ventures, with participation from 8VC, LRVHealth, BOLD Capital Partners and Ikigai Venture Partners, alongside strategic health system investors including WellSpan Health, Allina Health, University of Chicago Ventures, Edge Ventures and Exact Sciences.
The company provides health systems with a network of independent virtual providers spanning primary care, behavioral health and urgent care. Its model is specifically designed for organizations operating on Epic, enabling virtual services that are embedded directly into existing clinical workflows and patient records.
KeyCare plans to use the new capital to scale operations and further expand its virtual care model. A portion of the investment will be directed toward deepening the company’s AI-enabled technology capabilities, with a focus on improving coordination and efficiency within health system environments.
"Access is one of the defining challenges in healthcare," said Sulabh Agarwal, CEO of KeyCare. "Health systems are under pressure to deliver timely care, but the infrastructure wasn’t designed for how patients actually seek care today. This funding allows us to continue building a tech-first, coordinated virtual care model that works within the existing healthcare ecosystem, not around it."
KeyCare has established multiple partnerships aimed at extending virtual access while maintaining continuity across the care continuum. In 2024, the company partnered with Array Behavioral Care to enable Array’s psychiatry and therapy providers to access patient health records, supporting more coordinated behavioral health delivery. Additional collaborations include Confluence Health, CentraCare, WellSpan Health and Deaconess Health System.
The funding follows earlier capital raises, including a $24 million Series A round in 2022 and an additional $3 million Series A investment announced in 2023, bringing that round’s total to $27 million. With the latest investment, KeyCare is positioned to further scale its Epic-integrated virtual provider network and expand its role as a partner to health systems seeking to address access constraints within established digital infrastructures.
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