15 Apr 2024

PerfectServe, TeamBuilder partner to bring provider & staff scheduling to medical groups



PerfectServe, renowned for its cloud-based clinical collaboration and provider scheduling solutions, has forged a strategic alliance with TeamBuilder, an innovator in workforce management solutions.


This collaboration between PerfectServe and TeamBuilder presents a holistic offering tailored for medical groups aiming to optimise their scheduling processes.


PerfectServe’s Lightning Bolt Scheduling employs an advanced rule-based algorithm to automate schedule creation, delivering:


  • Balanced and Efficient Schedules: Lightning Bolt generates provider schedules that are balanced, comprehensive, and mindful of individual preferences, fostering enhanced provider satisfaction and work-life equilibrium. This is exemplified by a nearly 30% increase in engagement scores observed in an anesthesiology department following its adoption.

  • Reduced Scheduling Time: The implementation of Lightning Bolt significantly reduces the time spent on schedule creation and publication. For instance, in the aforementioned anesthesiology department, monthly schedule creation time plummeted from 70 hours to a mere 14 hours post-implementation, leading to notable time savings for administrative personnel.

  • Improved Operational Efficiency: Beyond scheduling, Lightning Bolt enhances overall operational efficiency, exemplified by a 55% surge in vacation request approval rates observed in another group.


Complementing PerfectServe’s solution, TeamBuilder offers a predictive staff scheduling platform tailored for ambulatory care, providing:


  • Reduced Administrative Burden: TeamBuilder substantially reduces the time managers spend on schedule creation and management, potentially cutting down time by up to 64%.

  • Financial Optimization: Leveraging TeamBuilder's insights, organisations can identify untapped labour resources and optimise staffing levels, resulting in an 8-14% reduction in payroll costs while maintaining staff satisfaction.

  • Enhanced Staff Experience: With its intuitive interface, TeamBuilder enables flexible scheduling and streamlined communication, enriching the overall staff experience.

  • Data-Driven Insights: TeamBuilder furnishes actionable insights that offer visibility across departments and specialties, empowering informed decisions and innovative staffing strategies.


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