Salesforce has announced its new Patient 360 for Health innovations - a platform that uses automation, real-time data and personalized intelligence, and positions the patient at the centre of everything to help deliver cost savings and improve patient care.
Healthcare and life science organizations will be supported to deliver comprehensive patient success and equitable care with improved efficiency.
As per the report, the newest innovations include:
Behaviour Health that enables teams to personalize engagement for patients, and provides access to behavioural health services more efficiently.
Advanced Therapy Management which connects everyone involved in a patient’s therapy journey. It also helps pharmaceutical companies streamline and maintain full visibility around the entire treatment process.
Interactive Health Timeline that makes it easy for care providers to view and filter a patient’s health milestones and behavioural events, such as hospital visits, life events and prescriptions.
Intelligent Assessments to support care teams and counsellors to capture behavioural health assessments over the phone. This helps to identify risk levels and personalize care for those experiencing mental health issues.
Crisis Center Support to deliver crisis centre counsellors access to pre-configured workflows to help identify risk of self-harm. At the same time it automatically compiles crisis centre reporting from a single console.
Patient Care Coordination which is enabled by Slack. This allows care teams to access apps that will improve patient case management and outcomes.
Salesforce Genie for Healthcare which integrates real-time clinical data to create a more comprehensive patient profile. This gives a more holistic snapshot of the patient to help personalize engagement and optimize patient outcomes.
MuleSoft Accelerator for Healthcare which brings together the most important patient information by unifying data from clinical and non-clinical systems.
Automation for Utilisation Management which helps providers to streamline information exchange and more efficiently collaborate on care requests.
Commerce Marketplace for Healthcare for helping pharmaceutical and medical device companies launch their own digital marketplace.
Subscriptions for Healthcare for supporting pharmaceutical and medical device companies provide customers with different subscription models.
These innovations are aiming to support personalized care which has become a key focus within healthcare.
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