Samsung Electronics announced a collaboration with IntelliTek Health, a company that develops patient-facing virtual assistant tools.
The partnership aims to bring the power of artificial intelligence (AI) and digital voice assistance to healthcare providers and patients. IntelliTek Health's Personal Virtual Assistant (PVA) is a (tablet-based) powerful AI solution that uses voice assistance to facilitate a hands-free automated engagement suite of functions for patients and care teams.
Samsung is not new to the healthcare scene. Samsung operates one of the most advanced medical centers in South Korea and applies that expertise in developing digital healthcare solutions that drive staff productivity and improve patient experience in hospitals, at home, and through virtual care. It empowers providers with innovative smart technologies through a connected ecosystem of secure mobile solutions that are easy to manage and transition seamlessly across clinical workflows.
In the right context and with time, Samsung could soon deploy the PVA across its device ecosystem, and potentially unlock an entirely new level of customer access and reach.
Healthcare-at-home solutions have been garnering a lot of attention and investment in recent years. And partnerships like these may also address important access-to-care issues. Enabling patients to connect with physicians shortly after being discharged to home may provide a medium by which they can stay in close touch with their care teams, and thereby have their symptoms and post-discharge condition closely monitored.
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