Uber Health and Socially Determined have announced a partnership to provide supplemental benefits to patients in need. Uber Health, the healthcare arm of transportation company Uber, offers non-emergency medical transportation, grocery, and prescription delivery services to over 3,000 healthcare organisations.
Socially Determined, a social risk analytics company, helps healthcare organisations understand social risk factors and offers solutions to address them. The collaboration aims to support Medicaid, Medicare Advantage, and commercially insured patients by using Socially Determined's social risk data to identify barriers to healthcare access. Uber Health will then offer tailored services, such as transportation and delivery, to address the specific needs of identified patients.
The partnership signifies a shift from patients having to actively access Uber's services to a proactive approach using data analytics. Socially Determined's role is to help healthcare providers and payers identify patients in need of additional support through social risk analytics. Uber Health complements this by providing actionable solutions, going beyond mere identification of issues to actively mitigating risks for patients. The collaboration aims to expand access to benefits beyond traditional Medicare and Medicaid recipients, recognising that commercially insured patients may also require transportation or delivery support.
Uber Health and Socially Determined envision creating a measurable impact by efficiently identifying patients in need and deploying necessary services to support them. The partnership reflects a broader trend in leveraging data analytics to proactively address social determinants of health and improve overall healthcare access for a diverse range of patients.
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