12 Nov 2026

How Healthcare Can Measure Real ROI and Impact

Healthcare is investing heavily in AI, but how can leaders tell whether it's actually delivering value?

In this episode of The Beat, host Sandy Vance talks with Sudipto Srivastava, Vice President of Data and AI at Montefiore Health System, and Anwesha Dutta, Managing Director at Deloitte Consulting LLP, about measuring the real impact of healthcare AI.

They explore why ROI goes beyond financial returns to include clinician satisfaction, time savings and patient experience. They also discuss the importance of redesigning workflows, balancing innovation with responsible AI governance, and knowing when to retire technology that isn't delivering results.

Because successful healthcare AI isn't about how many tools you implement. It's about the value they create.

In this episode, they talk about:

  • Why measuring healthcare AI success requires more than financial ROI

  • How Montefiore is using AI to improve everyday clinical and operational workflows

  • Why clinician satisfaction and time savings matter when evaluating AI

  • How AI adoption creates opportunities to redesign healthcare jobs and processes

  • Why governance should be treated as a dial, not a switch

  • How health systems can balance AI experimentation with security and oversight

  • Why AI solutions need ongoing monitoring after implementation

  • When healthcare leaders should retire AI tools that aren't delivering value 

A Little About Sudipto and Anwesha:

Sudipto Srivastava is Vice President of Data and AI at Montefiore Health System, where he leads initiatives focused on data strategy, artificial intelligence and research informatics. With extensive experience in healthcare technology, including previous roles at Mount Sinai Health System and Hospital for Special Surgery, Sudipto focuses on helping healthcare organizations adopt AI responsibly, improve clinical and operational workflows, and deliver measurable value for patients and care teams.


Anwesha Dutta has 23 years of experience in health care technology transformation. She joined Deloitte’s life sciences and health care practice to follow her passion for making a difference in health care through technology innovation. Dutta focuses on Deloitte’s health care strategy, offering through her expertise in leading large cross-functional teams in reimagination of the health care enterprise, IT modernization, organizational governance, business transformation, consumer engagement, and smart hospital of the future. She leverages her creative thinking, collaborative solutioning, team building, executive communication, and organizational skills to help the C-suite solve complex challenges.


Speaker:

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