Fabric Launches Hybrid AI Platform to Transform Healthcare Delivery and Patient Experience

Fabric is advancing healthcare technology with the introduction of its Hybrid AI platform, designed to integrate conversational AI with physician-developed clinical logic. The platform aims to standardize and automate healthcare experiences while maintaining clinical precision and safety in patient care delivery.

The comprehensive solution encompasses multiple healthcare touchpoints, including an AI assistant, symptom checking capabilities, virtual care services, care pathways, provider search, and scheduling functionalities. The platform is supported by a 50-state clinical network that enables flexible virtual staffing models for urgent and behavioral care delivery.

The company's impact is already evident through its partnerships with major healthcare organizations, including Intermountain Health, OSF HealthCare, MUSC Health, Highmark, and Luminis Health. Backed by prominent investors such as General Catalyst, Thrive Capital, GV (Google Ventures), and Salesforce Ventures, Fabric has demonstrated significant results in healthcare delivery optimization.

"Fabric is building an environment that provides 24/7/365 access, on-demand support, and self-service through the integration of hybrid AI technology across its diverse solutions," said Nitin Manocha, Senior Industry Analyst at Frost & Sullivan. "By embedding conversational AI within their AI strategy, Fabric seamlessly blends the scalability of advanced AI models with the clinical precision required in healthcare."

The platform's performance metrics in 2024 include processing over 900,000 sessions of triage, navigation, and self-scheduling through AI-powered solutions. The company has invested more than 70,000 hours in clinical logic development, validated by an 18-member council of chief medical officers and medical directors from leading health systems. The technology has saved 34 years of provider work time through workflow automation and achieved a tenfold increase in virtual care efficiency.

"The combination of our comprehensive platform and Hybrid AI uniquely distinguishes Fabric in a market of fragmented point solutions," said Aniq Rahman, CEO and founder of Fabric. "As an AI-driven platform with a strong focus on clinical intelligence, we are transforming healthcare by streamlining access and care delivery. Our approach empowers consumers while ensuring efficiency, higher-quality care, and seamless integration across health plans, provider organizations, and employers."

Fabric's achievements have been recognized by industry analysts, with Frost & Sullivan naming it among the top 14 leaders in enterprise conversational AI from a field of over 100 vendors. The company has also been included in CB Insights Digital Health 50 as a leader in clinical intelligence and IVP's Health AI Top 35.