24 Feb 2026 | Los Angeles | 09:00 AM - 11:00 AM PST
event type

AI Is the New UI, Automating What Gets in the Way of Care

About this Meeting

Across hospitals and health systems, care teams are surrounded by technology, yet still slowed by manual processes, disconnected operations, and non-clinical work that pulls attention away from patients. The next era of healthcare transformation is not about automating clinical decisions, it is about removing the friction that gets in the way of care.


This in-person session done in partnership with ServiceNow will explore how leading organizations are using AI to eliminate operational drag, improve coordination across departments, and create the conditions for care teams to operate at their best. Join us to discover a new operating model where AI becomes the interface, sensing issues, coordinating administrative tasks, and driving resolution across healthcare operations without adding complexity for frontline teams. This model doesn't automate care but automates what gets in the way of care and that shift is redefining how healthcare delivers on its mission.


This meeting is designed for healthcare leaders and innovators. 


Space is limited to ensure meaningful discussion and networking.

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Agenda:
9:00 AM - 9:15 AM
Welcome Address
9:15 AM - 10:15 AM
Expert Panel
As health systems confront rising operational complexity, many are beginning to ask a more fundamental question: what friction is quietly stealing time from care — and what would it take to remove it? Join Lisa Stephenson, CNIO at Cedars-Sinai; John McDaniel, CIO at Trinity Health; and Dr. Greg McDavitt, Physician Executive at ServiceNow, for an executive-level conversation exploring the hidden administrative burdens that weigh on clinicians and the systemic coordination gaps that slow care delivery. Together, they’ll examine how AI can evolve from a visible tool into an invisible coordinating layer — sensing issues, orchestrating resolution across disconnected systems, and returning minutes to the bedside. Designed for health system leaders, this session creates space for candid dialogue on what it truly takes — organizationally, technologically, and culturally — to move from reactive workflows to operational flow, and how reducing friction ultimately becomes a clinical strategy.
10:15 AM - 11:00 AM
Networking☕

Participants:

Anup Sabharwal VP, Head of R&D and Scientific StrategySyneos Health
Anup Sabharwal
VP, Head of R&D and Scientific StrategySyneos Health
Barbara Boelter Vice President - Clinical ApplicationsRWJBarnabas Health
Barbara Boelter
Vice President - Clinical ApplicationsRWJBarnabas Health
Bobby Thomas VP Strategy, McKesson Provider and OncologyMckesson Provider / Cover My Meds
Bobby Thomas
VP Strategy, McKesson Provider and OncologyMckesson Provider / Cover My Meds
Bradley Fryer Sales DirectorHLTH
Bradley Fryer
Sales DirectorHLTH
Cheri Greer Sr. Director: Clinical ApplicationsSt. Jude Children's Research Hospital
Cheri Greer
Sr. Director: Clinical ApplicationsSt. Jude Children's Research Hospital
Daniel Ben Tov Chief Product and Technology OfficerHyro
Daniel Ben Tov
Chief Product and Technology OfficerHyro
David Lins AVP Solution ConsultingServiceNow
David Lins
AVP Solution ConsultingServiceNow
Dr Shoma Desai Executive Director, Digital InnovationCedars-Sinai Medical Center
Dr Shoma Desai
Executive Director, Digital InnovationCedars-Sinai Medical Center
Drew Koerner Healthcare CTOServiceNow
Drew Koerner
Healthcare CTOServiceNow
Edward Vince Vice President HealthcareServiceNow
Edward Vince
Vice President HealthcareServiceNow
France St-Laurent Digital Transformation Partnership DirectorSeattle Children's Hospital
France St-Laurent
Digital Transformation Partnership DirectorSeattle Children's Hospital
Gili Lichtman-Kurtz VP PartnershipsHyro
Gili Lichtman-Kurtz
VP PartnershipsHyro
Harun Rashid Vice President and CIOAkron Childrens
Harun Rashid
Vice President and CIOAkron Childrens
Himanshu Dubey Senior Manager, MarketingHLTH
Himanshu Dubey
Senior Manager, MarketingHLTH
Ifedayo Kuye Senior Medical Director, Clinical ProgramsOscar health
Ifedayo Kuye
Senior Medical Director, Clinical ProgramsOscar health
Ingrid Napoletano Chief Applications OfficerUConn Health
Ingrid Napoletano
Chief Applications OfficerUConn Health
Israel Krush CEO & Co-FounderHyro
Israel Krush
CEO & Co-FounderHyro
Larry Rothstein Physician ArchitectBrainPreserve
Larry Rothstein
Physician ArchitectBrainPreserve
Laura Wang Director of Strategic PartnershipsHyro
Laura Wang
Director of Strategic PartnershipsHyro
Lewis Brien Head of Healthcare & Life Sciences N. AmericaUK Department for Business and Trade
Lewis Brien
Head of Healthcare & Life Sciences N. AmericaUK Department for Business and Trade
Lisa Flesher Senior Vice President Digital ApplicationsChildren's Health (health care system)
Lisa Flesher
Senior Vice President Digital ApplicationsChildren's Health (health care system)
Maggie Zakrzewski Senior DirectorBCBS Association
Maggie Zakrzewski
Senior DirectorBCBS Association
Mark Brinley Vice President, Enterprise ApplicationsMercy
Mark Brinley
Vice President, Enterprise ApplicationsMercy
Maximilian Maile Director of AIBeacon Health System
Maximilian Maile
Director of AIBeacon Health System
Mike Vipond Head of Healthcare Provider GTMServiceNow
Mike Vipond
Head of Healthcare Provider GTMServiceNow
Milind Shah Head of PayerServiceNow
Milind Shah
Head of PayerServiceNow
Mitchell Wolf Enterprise DirectorBoston Childrens Hospital Health System
Mitchell Wolf
Enterprise DirectorBoston Childrens Hospital Health System
Naga Kanaparthy Clinical informaticsGeisinger Medical Center
Naga Kanaparthy
Clinical informaticsGeisinger Medical Center
Neha Gokhale Sr. Biz Ops Consultant, Digita InnovationCedars-Sinai
Neha Gokhale
Sr. Biz Ops Consultant, Digita InnovationCedars-Sinai
Nicholas Butz Vice President - Business SystemsMercy
Nicholas Butz
Vice President - Business SystemsMercy
Nikhil Khade Director, Digital HealthBMS
Nikhil Khade
Director, Digital HealthBMS
Ofer Waks Medical Digital Health Partnerships LeadPfizer
Ofer Waks
Medical Digital Health Partnerships LeadPfizer
Peggy McGillis Director of Field MarketingServiceNow
Peggy McGillis
Director of Field MarketingServiceNow
Philip McAndrew Senior Business Operations ConsultantCedars-Sinai
Philip McAndrew
Senior Business Operations ConsultantCedars-Sinai
Ruby Blasak-Rodriguez Clinical Applications Software ArchitectSt. Jude Children's Research Hospital
Ruby Blasak-Rodriguez
Clinical Applications Software ArchitectSt. Jude Children's Research Hospital
Sachin Pawar Surgical Medical Informatics OfficerFroedtert ThedaCare / Medical College of Wisconsin
Sachin Pawar
Surgical Medical Informatics OfficerFroedtert ThedaCare / Medical College of Wisconsin
Sha Zhan Director of AI InnovationJohns Hopkins
Sha Zhan
Director of AI InnovationJohns Hopkins
Shannon Wright Sr. Manager Clinical ApplicationsSt. Jude Children's Research Hospital
Shannon Wright
Sr. Manager Clinical ApplicationsSt. Jude Children's Research Hospital
Shibu Thomas Chief Technology OfficerCleveland Clinic
Shibu Thomas
Chief Technology OfficerCleveland Clinic
Simon Gisby SVP, Strategic AdvisorNorthwell Health
Simon Gisby
SVP, Strategic AdvisorNorthwell Health
Soham Shah, MD, FACP Clinical Digital Transformation LeadRoche
Soham Shah, MD, FACP
Clinical Digital Transformation LeadRoche
Steven Kos Sr. Dir.-Revenue Cycle Clinical AppsBaptist Health
Steven Kos
Sr. Dir.-Revenue Cycle Clinical AppsBaptist Health
Tim Kuruvilla Cleveland Clinic Innovations (EAC)Cleveland Clinic
Tim Kuruvilla
Cleveland Clinic Innovations (EAC)Cleveland Clinic
Tracey Kopp Clinical Applications Principal ArchitectSt. Jude Children's Hospital
Tracey Kopp
Clinical Applications Principal ArchitectSt. Jude Children's Hospital
Tracy Breece Vice President Nursing Innovation, AI & Em...Advocate Health
Tracy Breece
Vice President Nursing Innovation, AI & Em...Advocate Health
Valbona Sokoli Senior Field Marketing ManagerServiceNow
Valbona Sokoli
Senior Field Marketing ManagerServiceNow
Vivian Herrera VP Scientific Evidence and Policy ResearchJohnson & Johnson
Vivian Herrera
VP Scientific Evidence and Policy ResearchJohnson & Johnson
Xenia Riasol Cercos Sponsored Programmes Strategy ManagerHLTH
Xenia Riasol Cercos
Sponsored Programmes Strategy ManagerHLTH